Information and Technology Services (ITS)























Welcome to the Yolo County Office of Education Information Technology Services webpage. In addition to the services listed below, the department is actively involved in researching and implementing new technologies for our specialized programs as they become important to the students, parents, teachers and administrators in our district. We also offer educational services to the districts for our financial and student systems.  Check and sign up for current training opportunities below.

 
Technical Services
  • Network assistance, planning and management                       
  • Computer hardware and software support                         
  • Data processing production support
  • Systems and programming support
  • User training and documentation
  • Administrative applications
  • Equipment maintenance
 

QSS/QCC Customer Education Webinars and Videos On Demand
             
The Yolo COE IT Department will no longer host QSS Webinar trainings in our conference center because they are now available any time through your QCC software!  Simply log in to QCC then click on the Help+Video option on the menu bar.

 

Select “Videos – List all available videos” from the dropdown and a new window will open with the QCC Help Plus Video Menu where you will find recordings of QCC webinars and also many short instructional videos that demonstrate how to perform specific tasks.

Check or uncheck boxes to filter for the type of training you want or use the search box to look for key words.  For example: you can find the How To video “QCC Help Plus Video Menu” by typing “video” into the search box.  This is a great one to start with to discover all that this feature has to offer.

YCOE IT is available to host live webinars on request for individuals or groups.  Contact our team at dataservices@ycoe.org if you would like to schedule one.


New Users will benefit from the QCC: QSS Control Center “How To” videos.  Here are some suggestions for first time users: 

            

            Logging in to QCC (QSS Control Center

            QCC Favorites and Tree View menu display and the use of Favorites

            Job Menu – How to use the Job Menu

The YCOE data services team is available to support users and assist with additional training when needed.  Please contact our team at dataservices@ycoe.org with your request.




 Employee Services
 
 
Informational Training Videos





Contacts:

Jay Ehrhart
Director
530-668-3729

Debi Bechere
Sr. Computer Systems Specialist
530-668-3744

Wayne Garske
Network Systems Specialist
530-668-3743

Ernie Newton
Sr. Computer Systems Specialist
530-668-3748

Tzer Thor
PC Computer System Specialist
530-668-3771

Troy Tran
Network Engineer
530-668-3767

Robb Walters
Sr. Computer Systems Specialist
530-668-3742